Creating and Managing a Client Account
If your business expects to file notices of security interest in the Filing Office on a regular basis, you will find it convenient to open a client account for it. If, however, you expect to file a notice or request a certified search report only once or infrequently, you do not need to open a client account. You may, instead, determine the fee by clicking the Fees button on the Welcome page, and make the payment to the Filing Office account at any branch of Westpac Bank. The Bank will give you a receipt with a number that you may enter when logging in to the Filing Office website to file a notice or request a certified search report. You will use the Non-Client login link to login with a payment receipt number.
If your business becomes a client of the Filing Office, the account may have any number of individual authorized users (for example, managers, loan or credit officers, accountants, etc.). At least one of those authorized users will be designated as a client security administrator, which means that this user will have additional rights beyond those of general users. Those rights will include the right to add or delete authorized users, and to update information about the client account (for example, an address change). The first user added on the account during account creation is assigned as the client security administrator by default. General users will have the right to file notices, search for notices and change their own passwords. A client is responsible for the security practices of its users and for all fees charged for transactions by its users.
The Filing Office will provide a monthly statement to each client on the Filing Office website, and will send an e-mail notification to the client that the statement is available. The email notification will contain the statement as an attachment in PDF format. Only authorized users of the client account may view the statement. The client must pay the amount due within 30 days after the statement date. If it fails to do so, the Filing Office will suspend the client's right to charge fees to the account until the amount is paid. Any authorized user of the client account may view the client information, current balance and prior statements at any time.
You may now Apply for a Client Account or return to the Welcome page