How to Access the Filing Office Website

There are three ways in which you can access the Filing Office website. The kind of access to the Filing Office website that you need depends on what you want to do, and on whether you are going to use it to file notices regularly or only once or infrequently.

Public Access

If all you want to do is to search for existing notices, return to the Welcome screen and select the Public Search option to go to the Search screen. In that case, there is no need to log in, and no fees are charged.

Client Account Access

If you are with a company or financial institution that will file notices of security interests on a regular basis, the company or institution should open a client account with the Filing Office. This will allow the company or financial institution through its authorized users to log in to the website to file notices and to request certified search reports. Fees for registering and for requesting certified search reports are automatically accrued to the client account, and a statement is generated for the client at the end of each month. Payments are made by cash or check to any branch of Westpac Bank. Simply remit your payment to one of the Banks along with your client account number that has been assigned to you after registration with the Filing Office. To set up a client account, return to the Welcome screen and select the How to Set Up a Client Account option. It will lead you to the Client Account application, which you can complete and submit on-line. The Filing Office will assign a number to your client account, which you must provide to Westpac Bank when you make payments on the monthly statement.

Non-Client Account Access

If you or your company will file notices or request certified search reports only once or infrequently, you can file notices or request certified search reports on the website, but you must pay the fees in advance. You should first determine how many notices you want to file and how many certified search reports you need. Then return to the Welcome screen and select the Fees option to view the fee schedule. Determine the total amount of fees for all the services you want to do. Then pay that amount to any branch of Westpac Bank. The bank will enter the payment into the Filing Office system and give you a receipt with a number on it. You may then log in to the Filing Office website using the number from the receipt and file your notices or request certified search reports.